TERMS & CONDITIONS ROTTERDAM PAGES

Kindly please read below carefully as they set out our respective rights and obligations. By making a deposit or registering for a tour, the clients/customers/participants or their representatives have read, understood and agreed our below terms and conditions.

BOOKINGS AND RESERVATIONS

Bookings can be made online via our website, email or by phone. Once full payment is made you will be allocated a place/places on the particular tour and a confirmation emailed to you. This is your confirmation of booking. This should be printed and saved for own reference. Rotterdam Pages reserves the right to cancel or vary this service in any way without notice. However, reasonable effort will be made to maintain arrangements as advertised. In agreement with client/customer/participant date and/or time of the tour can be adjusted by Rotterdam Pages without any charges.

PAYMENT

We accept the following payment methods: Direct Bank Transfer, PayPal, Belfius Direct Net, iDEAL, KBC/CBC Payment, Bancontact/Mister Cash, SOFORT Banking, Mastercard, Visa, American Express. All payments must be in EUR and any additional costs such as bank/credit card/PayPal transfer costs are to be paid by the client/customer/participant. Payments should be made 14 days in prior.

CHANGES AND CANCELLATIONS BY THE COMPANY

See paragraph “BOOKINGS AND RESERVATIONS”.

CHANGES AND CANCELLATIONS BY THE CUSTOMER

Cancellations will only be accepted in writing. Email your cancelation to info@rotterdampages.com including your full name and date of the tour.    

  • You are entitled to a full refund if you give us 5 days’ notice of your intention to cancel.
  • You are entitled to a 50% refund if you give us 2 to 4 days’ notice of your intention to cancel.
  • For cancellations 24 hours or less prior to the scheduled tour, there will no refund.

Any additional refund payment costs such as bank commission, credit card transfer costs or PayPal transfer costs will be for the client/ customer/participant.

LIMITATION OF LIABILITIES

We cannot be held responsible for weather conditions. Tickets cannot be cancelled or amended by you at any time on the basis of weather conditions. We accept no responsibility for weather conditions that may affect our itinerary.

Rotterdam Pages is not liable for any death, loss, injury, claim, costs, expenses, liability or damage of any kind before, during or after the tour. In particular, Rotterdam Pages will not be responsible for any kind of accident, death, injury, food poisoning, loss, claim, costs, expenses or damage connected with the tour. All clients/customers/participants will take full responsibility for themselves.

PUBLICITY AND IMAGE USE RIGHTS

All photos taken by Rotterdam Pages during a tour are the company’s property and may be used for marketing purposes without the client’s/customer’s/participant’s permission.

The participants agree to assign all right, title and interest they may have in or to any media in which their name or likeness might be used to Rotterdam Pages. Clients/Customers/Participants also agree that Rotterdam Pages may use any testimonials regarding services rendered for promotional and/or commercial purposes without any compensation. All photos taken by Rotterdam Pages during a tour are the property of Rotterdam Pages and may be used for marketing purposes without the customer’s permission.

CUSTOMER SPECIAL REQUESTS

You must advise us 7 day prior to the tour by e-mail regarding any physical or mental condition that the tour guide of Rotterdam Pages should be aware of. Same counts for any special food diet or allergies.

SAFETY

See paragraph “LIMITATION OF LIABILITIES” and “BEHAVIOR OR CODE OF CONDUCT”.

BEHAVIOR OR CODE OF CONDUCT

The tour guide has the right to ask a client/customer/participant to leave the tour or activity if they are not behaving responsibly. Rotterdam Pages may also have the right to cancel all future bookings or reservations by a disruptive client/customer/ participant at their discretion.

LINKS TO THIRD-PARTY WEBSITES

The website of Rotterdam Pages may provide links to third party websites. The provision or assistance in providing links to third party websites is only and purely meant as easy reference purposes only for the visitors of the website of Rotterdam Pages. The use of links to third party websites means that you leave the website of Rotterdam Pages. Visiting the third party websites by using the links on the website of Rotterdam Pages is completely at your own risk and responsibility. Rotterdam Pages is not responsible for viruses or other harmful/destructive elements. Rotterdam Pages does not agree or disagree with the contents of such external websites/third party websites. Rotterdam Pages does not have or does not accept any liability, obligation or responsibility whatsoever for the content of such external websites/third party websites. Rotterdam Pages will not accept any responsibility, cannot be held responsible for any loss or damage as a result of/by using the contents of any such external websites/third party websites. Rotterdam Pages does not make any warranty or representation regarding, or endorse or otherwise sponsor, any linked third party websites or the information appearing on any linked third party website or any of the products or services described on any linked third party website.

Links to third party websites does not mean/imply that Rotterdam Pages is affiliated or associated with the linked third party websites. Links to third party websites on the website of Rotterdam Pages does not mean/imply that any linked third party website is authorized to use any trademark, trade name, logo or copyright symbol that belongs to Rotterdam Pages. Links to third party websites on the website of Rotterdam Pages does not mean/imply that any linked third party website is authorized to use any trademark, trade name, logo or copyright symbol of Rotterdam Pages.

Rotterdam Pages reserves their right to delete or edit any information on the website of Rotterdam Pages at any time at our absolute discretion without giving any prior notice.

THIRD-PARTY CONTENT

See paragraph “LINKS TO THIRD-PARTY WEBSITES”.

ACCURACY OF INFORMATION LISTED ON THE WEBSITE

Website material, content, information or prices can be changed at any time at the discretion of Rotterdam Pages. Rotterdam Pages can change website material, content, information or prices at any time without notice. Rotterdam Pages cannot be hold responsible for inaccurate or wrong information, website material, content or pricing/prices shown/displayed on the website. Rotterdam Pages reserves the right to change or modify the terms and conditions applicable to the use of the website at any time without notice. Therefore you should revisit the terms and conditions of Rotterdam Pages from time to time/when necessary.